Let me start by letting you know, in the spirit of transparency, that I was contacted by the folks at FedEx as they were looking for bloggers in the mobile work space to review this new service.  They sent me a “test kit” which included a 512 MB USB flash drive pre-loaded with instructions on how to use the service and a $25 FedEx Office gift card to cover the cost of anything I chose to print with the service.  They also offered to provide a similar “test kit” for me to giveaway, so make sure you read to the end of this post to find out how you can enter to win.

With FedEx Print & Go you can print from your iPhone^®, BlackBerry^® smartphone,  Android^TM phone, or USB flash drive. I tested the service with my iPhone 4 as well as the USB flash drive they sent me.

Their service allows you to print to any of their self-service machines. What can you print you ask?

• Accepted file types include Microsoft Word, Microsoft PowerPoint and Adobe PDF documents. (Update – the service now also supports JPG, TIF, and other image formats)
• To print other formats, or for binding and other finishing options, you can see a FedEx Office employee at the store.

To begin using FedEx Office Print & Go from your iPhone, BlackBerry smartphone, or Android device you first have to download the HP ePrint app.

I jumped to the Apple App store and downloaded the HP ePrint app. This app lets you do more than print to the FedEx Print and Go service.  It also lets you print to other public print locations as well as to wireless HP printers that support AirPrint.

The app wanted to use my current location to find nearby public print locations so I clicked OK.  It then asked me to create an account with my email address. I receive an activation code via email and enter into the app and clicked activate to complete the registration process.

I was then presented with a screen of what I could print using the app:

I choose the email option from my iPhone and was presented with the choices of Google Gmail, AOL, Mobile Me, or Other IMAP.  I choose Gmail and was asked for my login credentials. I then took the following steps:

• It showed me my inbox. I could then click on a message and choose to print the message body or the attachment.
• I choose an email with a PDF attached and clicked ATTACHMENT (PDF). It generated a preview along with a PRINT THIS button.
•  The app then showed a select printer screen with options for local printers, search, and near me.  One click of the “near me” option showed the closest FedEx Office location which was only about 5 miles away.
• I was then able to view the document preview again and it told me a release code would be required (so that only I could get the print job). It also gave me the address and phone number of the FedEx Office location, showed me their business hours, and allowed me to add this location as a favorite.  After reviewing this information I clicked PRINT.
• I then had to accept some standard terms and agreements. At that point it created the print job. The app told me the job was submitted and would be available for printing with 15 minutes from time of submission. I was a bit confused on where I could choose the number of copies, but it turns out you do this when you are actually at the printer at the FedEx Office location. It also gave me some other details including the Release Code (a series of letters and numbers) I needed to get the printout. Conveniently, with one click on my iPhone I could call the store or find it on a map.

I then tried to print a photo I had taken with my iPhone. It followed the same basic steps but I was eventually greeted with an error message saying it couldn’t handle JPG files.  This surprised me but after I called FedEx they told me that functionality should be added within a few months time. (UPDATE: Since writing this initial review I have been informed the Print & Go service now supports JPG, TIFF, and other image formats)

I also wanted to test printing from the USB Flash drive they sent me so I copied a few PDF files from my laptop onto the drive and headed to the local FedEx Office location I had chosen to print to from my iPhone.

Upon entering the store I quickly found a printer clearly labeled for self-service with the Print & Go Service:

I followed the prompts to insert  a card for payment.  I used the $25 dollar gift card FedEx had provided me.  I then was able to choose to print from a download (the files I sent using my iPhone) or a USB Flash drive.  I tried them both and the steps were easy to follow.  In each case I was prompted to choose color or black and white, 1-sided or 2-sided, and the number of copies. When choosing to print from the download I was asked to enter the release code to verify the print job.

In each instance it quickly processed the job and printed without a hitch. I have to say that my overall impression is that the FedEx Print and Go service was easy to use and would be a big help to any mobile worker.

Currently, the service is limited to Adobe PDF, MS Word, and PowerPoint files up to 50MB in size. While this might seem limiting being the PDF format is supported, it means you can print just about anything as long as you take the initial step to convert it to a PDF file first.

I would have liked the ability to print a photo directly from my iPhone, but as I stated earlier, that feature is coming in the very near future. With more than 1600 FedEx Office locations to choose from (you can find them at http://www.fedex.com/office) you are never far away from a place to print your documents on the go.

Services like this are what make The Anywhere Office possible!

ENTER OUR CONTEST TO WIN A FREE ‘PRINT ON THE GO TEST KIT’ AND TRY THIS SERVICE OUT FOR YOURSELF:

Want to give the FedEx Print & Go service a try yourself for free?  FedEx was nice enough to offer me a “test kit” to give away to a member of The Anywhere Office tribe.  This includes a 512 MB USB flash drive pre-loaded with instructions on how to use the service and a $25 FedEx Office gift card to cover the cost of anything you choose to print with the service.

To enter the contest, post a comment below with the answer to this question: “Who originally coined the term ‘Telecommuting?‘”  The contest will run till next Friday – August 19th at midnight EST.  I will pick one winner at random from those that correctly answer the question.

(Hint if you’re stumped you can find the answer in our Special Report – Work Unchained)

UPDATE: I am happy to announce that Dick Robinson was the lucky winner of the FedEx Print & Go Test Kit – congrats Dick!  He successful answered our question “How first coined the phrase telecommuting” – the answer was Jack Nilles.

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I did lots of research (as usual) and reading of reviews and it seemed Case-mate was one of the first to release a variety of cases specifically designed for the Verizon iPhone 4.  There are many different case styles but I don’t like to use a belt clip and prefer a case that has a combination of a solid spine (to protect from impact in case you drop it) but also has a rubber on the sides to help increase the grip to it doesn’t feel like it will slide out of your hand.  The Case-mate Pop case seemed to fit the bill – so I ordered one and in this video I show my unboxing as well as my review of this case.  Although I need to see if it stands the test of time so far I am VERY happy with this case and feel confident it will keep my precious iPhone 4 safe and sound.

Watch my video review and unboxing below:

What case did you pick for your iPhone and what do you like most about it?  Share your thoughts by posting a comment below!

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I have several different email addresses with different domains names all forwarding mail to Gmail and thanks to it’s flexibility I was able to configure Gmail so that I can send or reply from any of them (with one being the default address for new messages).  For example even though I use Gmail as my email program I rarely use my Gmail address – instead my FROM address is phil@theanywhereoffice.com.

Although Gmail handles this perfectly I was disappointed when first configured my iPod Touch a few years back using Google Sync that it ignored these settings and always sent mail from my Gmail address.  This was unacceptable to me as I wanted emails I sent to come from my business address and didn’t want to confuse my clients, customers, and colleagues.  I hunted and searched and tested and finally found out how to get this to work. You can still use the steps I shared in yesterday’s post/video to sync your Google Calendars and contacts with your iPhone but you need to turn off the mail option there and follow some special (and somewhat convoluted) steps to get the mail to sync with Gmail AND send from your own domain.

No worries – I’m here to help.  I recorded 2 videos for you below walking you step-by-step through the entire process. The first step would be to have mail from your other domain forward to your Gmail account. I assume you’re probably already doing this but if not you’ll need to go into your current email settings for your domain and set it to forward your mail to your Gmail account. The steps for this will vary depending on how you currently get your email – most likely these settings can be controlled in the control panel of your web or email host.

The next step is to configure Gmail to send mail from your own domain rather than using your Gmail address.  Watch this video to learn how to do this:

The final step is the tricky part – how to get your iPhone, iPad, or iPod Touch to sync with Gmail and use your own domain.  Make sure to follow all the steps in the next video – there are a few gotcha’s (like one part where you have to set it up with your Gmail address, back out, then go back in and change it).  It sounds silly – but you have to do this to make it work. If you follow all these steps in my video you will reach nirvanna and have your Gmail perfectly in sync on your iPhone and be able to send and reply to messages using your own domain. Thing of beauty!!

(NOTE: I know you can use Google Apps to have all mail for your domain integrated with Gmail but for many small business and solo professionals you may prefer to not go through the steps of setting that up and simply use your regular Gmail account.  I actually used Google Apps and switched back to using my regular Gmail account.  I found it made it easier to use all the other Gmail services and often times new features were released to regular Gmail accounts long before Google Apps got them.  Not to mention the iGoogle pages for regular Gmail are MUCH better than those for Google Apps.  There are a lot more widgets available and if you use iGoogle as your startup page or a digital dashboard that definitely makes a difference!)

UPDATED (7/28/11) – HOW TO USE MULTIPLE FROM ADDRESSES:

Big thanks to Rafael who posted a comment below on how to configure your iPhone to support multiple FROM addresses (so if you have multiple email addresses you use you can have a choice which to use when sending).  Here is what you need to do to set that up:

1. Goto imap account information
2. At the address box type all your outgoing emails with a comma separator for example Aaa@domain.com,bbb@domain.com,you@gmail.com

This will add a from option when you create new email on the iPhone.

Awesome tip Rafael – what I love about the internet and huzzah to tribal knowledge and the great group we have here at The Anywhere Office!

Please leave me a comment below and let me know if my video walk-thru helped you out or if you have any questions.

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I have tried several different ways and found  Google Sync (which acts like a Microsoft Exchange connector) works great.  I used it for years on my iPod Touch and now that I’m the proud owner of a new Verizon iPhone 4 (I am stoked) I used this same method to keep my iPhone and Google services perfectly in sync. One of the great features is that it lets you sync multiple Google Calendars (up to 25). That means when you create a new appointment in the calendar on your iPhone you can add it to any of the Google calendars you have access to (your own or any shared calendars).

Watch my video below and follow along with your iPhone, iPad, or iPod Touch as I show you how to sync your mail, contacts, and multiple Google calendars with your Apple device so you can send/receive mail, schedule appointments, and call any of your contacts from anywhere – instantly.  Now that’s The Anywhere Office in action!

Note that Google Sync is only supported on iOS versions 3.0 and above. You can check your current version by going to Settings > General > About > Version. If your business, school, or organization uses Google Apps, your administrator will first need to enable Google Sync before you can take advantage of this feature.

If you prefer written instructions Google provides them here but I figured it would be easier to follow along as you watch the steps in this video.

These steps work great if you are using your Gmail address as your primary email address.  If you prefer to send mail from your Gmail account (and your iPhone, iPad, or iPod Touch) using your own domain (ie I send email from @theanywhereoffice.com) then you will want to check out my next article and video where I’ll walk you through how to change the mail setup.  It’s tricky but I found a way to get it to work so stay tuned!

(BTW all the video of me configuring the iPhone was actually shot with the video camera on another iPhone – how cool is that!)

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It has certainly been a learning curve and in even the just the short time I’ve been a Mac user I’ve learned A LOT about some of the differences between the two operating systems, found some really cool new software and utilities, and basically been having a ball.

Sure I’ve been a bit less productive while making the transition but it is well worth it (and at least the lost productivity isn’t due to blue screens and dll errors)!

The video below is Part 1 of a 2 part series I shot about why I made the switch from Windows to Mac and why I felt I could make this jump without too much grief (my first project in iMovie):

Along with this post and video goes out a big heartfelt apology to all my family and friends who have been long time Mac users.  I gave you all a lot of shit over the years about living in your “Mac world” and not using a “realcomputer” but let me tell you . . . I’ve drunk the koolaid and it’s good!!

I got tired of troubleshooting technical issues and just wanted to be able to get work done and have fun while doing it.  I’m not so foolish to think that I won’t have any problems on the Mac side – but I can already tell it’s a world of difference and it has opened my eyes.

Here are links to the 2 software programs I mention in this video:

• eCamm Call Recorder for Skype – This program is great for recording Skype audio and/or video calls on the Mac.  This is something I tried desperately to do on Windows but none of the programs I tried did a very good job.
• Telestream ScreenFlow – One of the best programs I have ever seen for creating screencasts (where you record everything happening on your computer screen).  I loved Camtasia on Windows but this program blew me away! I’ll be posting a screencast video I made with this soon about how to setup a USB drive for automatic backups using Time Machine on the Mac.

I’ll be making a lot more videos, screencasts, and podcasts sharing some great Mac and cloud computing tips so be sure to check back.  Next week I will post part 2 of the video so stay tuned!

Have you made the switch to Mac or been thinking about it? Post a comment below and let me know your thoughts, what has made you want to switch, or what is keeping you on Windows.

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I’ve always been someone who jumps on upgrades for software pretty much as soon as they come out.  I also try a lot of beta software – friends, colleagues, clients, and readers of this blog have come to trust  me to “test it all out” and then report back on what are the best programs, devices, and technology available.  I have to say however it was a mistake for me to upgrade my iPod Touch 2G to iOS4 the day it came out. I should have waited a few days and read about what others were experiencing as it would have saved me a lot of problems.

I was really excited about the new features in iOS4 and you have heard me mention here on this blog before that my iPod Touch has pretty much been my favorite piece of technology for the last few years.  It’s amazing and it just works – I travel without my laptop a lot more these day thanks to this handy little device.  In fact it has essentially acted as an Apple gateway drug making me want to switch from a PC to a MAC.

But my wonderful, joyful piece of technology was no longer bringing me as much joy after upgrading the firmware/software from 3.13 to iOS4. As it turns out many of the new features I was excited about (multitasking and screen rotation lock) were not supported on my older device. But worse was that the addition of persistent wi-fi when the device goes into sleep/standby mode was killing my battery.  Even when it was off in my pocket what used to last a few days was out of juice by the middle of a single day.  UNACCEPTABLE!

I also found using it just felt slow and sluggish and many of the apps were crashing – something I never experienced before. As I mentioned one of the reasons I love my iPod Touch is that it “just works” which has long been the mac fan mantra.

I searched around on the web and tried about a week ago to downgrade but it didn’t work.  I was stuck having to manually turn off the wi-fi by putting it into airplane mode when I wasn’t actively using it just to make my battery last throughout the day. I decided to wait for Apple to release a fix, patch, or official way to downgrade to the previous OS – but alas the 4.01 update was released today and it does not appear to address the horrendous battery drain or the slowness/crashing I have been experiencing.

So I decided to brave the downgrade again being I’m a techy and comfortable trying the various steps and methods I found. It took lots of Google searching, some sweat (when I thought I bricked it and couldn’t bring it back to life) and lots of swearing but I FINALLY was able to downgrade from iOS4 to 3.12 on my iPod touch.  I wanted to go to 3.13 but for some reason that was a no go. No major loss as 3.13 only contained minor updates from 3.12 – but I am still searching for a way to bring it back to the 3.13 software I had on it before I foolishly chose to upgrade to 4.  Here is what finally worked for me – I hope these steps and links will help you and others restore your iPod Touch or iPhone to the previous OS:

1. I primarily followed these instructions from LifeHacker http://lifehacker.com/5572003/how-to-downgrade-your-iphone-3g (which are for Mac or Windows users) however it didn’t work for me exactly as they suggested so I had to make a few changes.
2. One of the main things you need to do is put your device into what is called Device Firmware Update (DFU) mode in order to properly restore a previous OS/Firmware. To do this you follow some special instructions for how to power it up which they detailed nicely in the Lifehacker link above – they even include a video walkthrough.
3. In order to restore you need to download the previous firmware which you can find here http://www.felixbruns.de/iPod/firmware As I mentioned earlier I tried to restore to OS/firmware 3.13 (which was the latest before the release of iOS4) but I kept getting “error 3194″ after it would try to restore through iTunes.  I searched high and low on Google but none of the solutions I found others suggesting seemed to work until I found a few people mention they were able to successfully restore to 3.12.  I tried that and it did the trick! You might want to try 3.13 first so you can have the most up to date software – but if that doesn’t work try 3.12 like I did. (IMPORTANT - Make sure you download the right firmware for your device from the link in this step.  They have various versions of the iPhone and iPod Touch).
4. After you successfully restore the previous OS you need to use a program called RecBoot to kick your iPhone/iPod Touch out of recovery mode. You can download the latest version of RecBoot from here http://www.sebby.net/443-recboot-final-release/
5. On a windows computer in order to run RecBoot successfully you need to install something called LibUSB which are special drivers for your USB ports.  The first time around I had trouble doing this and got very confused until I found this great blog post with a YouTube video that did the trick http://windows7kb.com/windows-7-videos/how-to-install-libusb-on-windows-vista-64-bit/ I am running Windows 7 64-bit but I believe these steps are exactly the same for 32-bit you just download a different version of LibUSB. It also says in the readme file that you need to download “iTunesMobileDevice.dll” and put this folder in the same folder that RECBOOT is in.  The Readme file that comes with RecBoot gives you a link where you can download this file.

One odd thing was that the LifeHacker instructions state you need to use RecBoot to kick your device OUT of DFU/Restore mode.  When I was wrestling with the 3.13 OS this didn’t seem to work for me and I started sweating bullets as my device would not turn on and seemed to be stuck in restore mode with a black screen.  I tried it several times to no avail – however once I successfully restored the 3.12 OS it seemed to kick itself out of restore mode without the use of the Recboot software.  But I can’t say you don’t need it as I had to try several attempts to get this to work so I’m it’s possible that some of the earlier steps I took while following the “official” Lifehacker instructions might have had some effect on my solution.

CAUTION - I highly recommend you read all the steps and download all of the files you need BEFORE proceeding with these steps.  Be sure to review the readme files that might come with any of the downloads. Also if you are using a Windows Computer you will want to create a RESTORE POINT before installing LibUSB or any of this software.  This will allow you to roll your computer back to the state it was in before you installed the drivers and/or software.  If you are unsure how to do this here are step-by-step instructions for creating a restore point in Windows XP or Windows Vista/7. This is good general advice any time you are installing new software or hardware or monkeying with your system.

The only downside in all of this was that after restoring the firmware and my iPod Touch Backup (the one it made by itself before I upgraded to iOS4) none of my apps, music, or videos were restored.  It wasn’t too much of a hassle however because iTunes had all that in place so all I had to do was drag whatever movies and music I wanted back onto my iPod Touch and then check the boxes for the apps I wanted to resync.  It was actually helpful as I had a lot of apps installed I was no longer using so I didn’t bother to restore many of them which freed up more space on my 16GB iPod Touch. One sync with iTunes later and all was right again!

In order to test that my battery life was back to normal I left my fully charged iPod Touch unplugged next to my bed when I went to sleep last night without turning wi-fi off.  Upon waking I smiled as I saw that I still had a full charge. Under iOS 4 I was often greeted by a message in the morning that I needed to charge my device even though it was sitting on my night table unused.

There were a few features in iOS4 I found useful including the spell checker, the updates to email which showed threaded messages much like Gmail, and the improved search feature – but I was perfectly happy with my iPod Touch before I had those features and it is much more important to me that it has good battery life and doesn’t crash as I use it frequently throughout the day.

Hopefully Apple will release a future update (4.1) that will fix these issues and perhaps give us an option to turn off the persistent wi-fi feature to conserve battery life.  I wish they had released an official “downgrade patch” that would allow us to easily roll our devices back to the previous OS if we were unhappy with iOS4 – but for now if you want to go back – follow my steps above and hopefully my wrestling with this will save you some time.  If you have any questions about these steps or thoughts on iOS4 of downgrading please post a comment below.

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I’ve seen significant growth in the desktop video conferencing space with services like Skype, Tokbox, and ooVoo being used for everything from virtual meetings and remote collaboration to friends and family keeping in touch.   Thanks to the increase in broadband and wi-fi people can meet face-to-face virtually from almost anywhere.

Well now it looks like video chat/conferencing is about to get even more mobile.   Last week Apple released the iPhone 4 which includes a forward facing camera and a built in program called FaceTime that allows video chatting from iPhone to iPhone.  Also Sprint released the EVO 4G which also includes a front-facing camera and the QIK video chat software. It seems like the natural next step . . .

There is no mistaking that the time is ripe to get into the mobile video chatting game. It is already big enough with tools from Skype, Google (Talk) and others, and it’s only going to get bigger. There are already millions of notebook owners in the mix, and when you add what is likely going to be millions of smartphone and tablet owners, the potential market for video chat offerings is going to be huge.

via Is a Mobile Video Chat Revolution Imminent?.

I’m sure these two phones are only the start of this trend.  In fact you can be sure that once Apple starts to push this envelope others will be soon to follow – much the way that the iPhone invigorated the smartphone market and the iPad has woken up the sleeping tablet market.  I’m still shocked that the iPad didn’t include a camera on it for video chats – but I’m almost certain the next generation will include that feature.  In fact it’s one of the main reasons I didn’t run out and buy one – I’ll wait for the second generation so I can tap into the video.

The stats seems to back up this prediction in a recent report, entitled “Can You See Me Now?: The New World of Consumer Visual Communications,”  by GigaOM Pro. (subscription required):

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It was a great opportunity that I didn’t want to miss – so despite the fact that it meant flying out of town on my birthday – I went to the West Palm Beach Airport here in sunny Florida and flew to New York City.

The webcast was lots of fun and I got to spend some time with my good friend Marc and visit with his family as well – a splendid time was had by all!  I got to the airport very early because I hitched a ride in with my wife (who works close to the airport) and it got me thinking about being productive in an airport and why I love flying out of PBI.  Here is a short video I shot talking about working from an airport with The Anywhere Office:

To get updated on all our latest videos subscribe to our YouTube Channel!

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In fact, it’s probably one of the main reasons for me planning to switch from a PC to a Mac soon.  I don’t have to troubleshoot it, almost never reboot it, it doesn’t get hung up or give me dll errors – the damn thing just works – and it’s FUN!

When they released the 3.0 OS upgrade for it last year I was really stoked for a few of the features – but mostly for the copy and paste.  That was a huge productivity booster.  Well this summer I have OS 4.0 to look forward too and once again there will be some big time savers. Here is a look at some of the main new features:

iPhone OS 4.0: The Web Working Benefits

This time around I think it’s the folders to group my apps into that will bring me the biggest boost.  I download lots of apps to test (which I’ll be reviewing soon here on the blog) and tons of games for my son.  The quick search they introduced in 3.0 made finding things a lot easier – but being able to group related apps together will be sweet! Also the new multitasking looks great but I will have to see how it’s implemented.

Are you an iPhone, iPod Touch, or iPad user? What are you most looking forward to in the new OS or what features/functions do you wish Apple would add? Post a comment below and let me know.

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This article shares some eye-opening stats and graphs from Morgan Stanley analysts showing the most important online trends:

Mobile Web Will Rule by 2015

Here are a few highlights:

• Video accounts for 69% of mobile data traffic.
• Facebook is the single largest repository for user-generated content such as pics, videos, links and comments.
• Apple and Android platforms are gaining in the mobile OS market, while Windows Mobile, RIM and Palm decline.
• If Skype were a telecommunications carrier, it would be the largest carrier in the world, with 521 million registered users.
• The average iPhone user only spends 45% of his on-device time making voice calls.

OK – put your futurist hats on . . . what do you think will be the biggest changes or technology in the next 5 years? Post a comment below and let us know!

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